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Stock impact report

How To Retain Your Customers' Trust After A Data Breach [Forbes]

Mitek Systems, Inc. (MITK) 
Last mitek systems, inc. earnings: 4/30 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: investors.miteksystems.com
Company Research Source: Forbes
Those are initiatives we can't let up on. They are among the most important steps we take to protect our companies and customers. At the same time, a second threat is growing that is not receiving as much attention—how we communicate with our customers when we have to inform them their data has been compromised. By now, almost all of us have experienced this. A message arrives from one company or another that says there has been a data breach and our personal information has been impacted. The company expresses regret and declares how important it takes its responsibility to protect customers' data. Sometimes, it offers a credit monitoring service for a period of time. It's a formula that, unfortunately, many of our companies have honed and have at the ready as the incidence of online fraud increases. However, is this the way to go today? Does this template truly convey the depth of our concern? Does it send a clear, heartfelt message? Based on my own experience and those of m Show less Read more
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