United States CRM System Providers Industry Report 2024 Featuring Salesforce.com, SAP, Microsoft, and Oracle [Yahoo! Finance]
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Source: Yahoo! Finance
This report covers the scope, size, disposition and growth of the industry including the key sensitivities and success factors. Also included are five year industry forecasts, growth rates and an analysis of the industry key players and their market shares. The CRM System Providers industry has grown expansively as more and more companies have invested in software to improve and optimize their business processes. Prior to 2020, high corporate profit and low interest rates encouraged capital investment among businesses, including introducing customer relationship management (CRM) software to operations. In 2020, the pandemic significantly reduced corporate profit and private investment levels, constraining the bulk of the US economy. Fortunately for the industry, the pandemic also prompted businesses to introduce or enhance online operations, bolstering demand for industry software. The prominence of remote work led to the percentage of business conducted online to boom, in-turn e
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