Mazda's community culture drives employee engagement [Globe and Mail, The (Toronto, Canada)]
MAZDA MOTOR CORP UNSP/ADR (MZDAY)
NASDAQ:AMEX Investor Relations:
mazda.com/en/investors
Company Research
Source: Globe and Mail, The
Eight years ago, a former boss asked Soon Yong to consider moving to Mazda Canada Inc. Yong spoke to others he knew at the company and was impressed by their consistent message. “It's rare that all the people you reach out to would talk about the great culture,” says Yong, now manager, service operations. “And it's true! We have a sense of community.” The company is responsible for the sales and marketing, customer service and parts support of Mazda vehicles in Canada. Headquartered in Richmond Hill, Ont., Mazda Canada has 175 employees and a nationwide network of 163 retail stores. “Our workplace approach is centred on the employee,” says Krista Kelly-Gombocz, director, people and culture. Employees and leaders collaborated to develop a workplace model in which 90 per cent of roles are classified as hybrid — to be done at home or office as required. “We want to balance productivity and well-being,” she says. For Yong, the culture begins with the flexible workplace, which he fe
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