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Stock impact report

Afiniti’s AI Pairing Solution Is Now Available on NiCE CXexchange

NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE) 
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am Check Earnings Report
US:NASDAQ Investor Relations: nice.com/investor-relations
Company Research Source: Business Wire
WASHINGTON--(BUSINESS WIRE)--Afiniti, Inc., a global provider of artificial intelligence and customer experience optimization, today announced that its patented AI Pairing solution is now available on the NiCE CXexchange, following the company’s onboarding into the NiCE DEVone Ecosystem.This strategic collaboration brings Afiniti’s outcome-driven AI technology directly to NiCE CXone Mpower, giving enterprises the ability to improve customer retention, sales conversion, and revenue growth – all without retraining agents or disrupting existing routing strategies.Afiniti’s AI analyzes rich contextual and behavioral data in real time to match each customer with the best available agent for desired business outcomes. Seamlessly layered into CXone Mpower workflows, Afiniti amplifies NiCE’s native capabilities by adding a proven optimization engine that drives measurable improvements.“Our collaboration with NiCE expands access to Afiniti’s real-time AI optimization through one of the ind Show less Read more
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