NICE Delivers Major CX AI Milestone with Enlighten Managing 100 Million Customer Interactions Per Month
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
Organizations of all sizes across industries utilize NICE Enlighten, NICE’s AI purpose-built for CX, to optimize, automate and augment consumer and employee experience HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE Enlighten, NICE’s CX AI, has reached the significant milestone of augmenting and automating over 100 million customer interactions per month. This surge manifests the growing demand that was highlighted in NICE’s 2023 earnings report with 300% year-over-year growth in the number of Enlighten AI deals signed in 2023. NICE is a leading provider of AI-powered CX solutions worldwide. This unprecedented accomplishment underscores NICE Enlighten’s pivotal role in redefining how businesses engage with their customers, leveraging advanced AI technologies to deliver unparalleled service efficiency and satisfaction.Since launching in 2020, NICE Enlighten has been at the forefront of innovation in the CX industry, trained on decades of CX data, and op
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News
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview Report [Yahoo! Finance]Yahoo! Finance
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview ReportBusiness Wire
- NICE Provides Dial-in Details for its First Quarter 2024 Results TeleconferenceBusiness Wire
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape Report [Yahoo! Finance]Yahoo! Finance
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape ReportBusiness Wire
NICE
Earnings
- 2/22/24 - Beat
NICE
Sec Filings
- 5/7/24 - Form 6-K
- 5/1/24 - Form SC
- 4/8/24 - Form 6-K
- NICE's page on the SEC website