NICE Enlighten AutoSummary Wins 2024 BIG Innovation Award for Contact Center Innovation [Yahoo! Finance]
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Yahoo! Finance
HOBOKEN, N.J., March 21, 2024 BUSINESS WIRE NICE (Nasdaq: NICE) today announced that NICE Enlighten AutoSummary was named a winner in the 2024 BIG Innovation Awards presented by the Business Intelligence Group. Enlighten AutoSummary, NICE's AI purpose-built for CX, seamlessly combines proprietary, industry-specific CX AI models with Generative AI technology to deliver accurate and actionable agent summaries for every customer interaction—voice and digital—saving businesses time, reducing costs, and enabling overall smoother customer experiences. A complete and scalable solution, Enlighten AutoSummary offers an innovative approach to summarizing customer-agent interactions presented in a legible narrative format on the agent dashboard. Using the most extensive CX interaction dataset on the market from NICE's 30-plus years of experience, Enlighten AutoSummary lifts the burden of manual notetaking from agents, allowing them to focus on the customer, build rapport, and provide personal
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News
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview Report [Yahoo! Finance]Yahoo! Finance
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview ReportBusiness Wire
- NICE Provides Dial-in Details for its First Quarter 2024 Results TeleconferenceBusiness Wire
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape Report [Yahoo! Finance]Yahoo! Finance
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape ReportBusiness Wire
NICE
Earnings
- 2/22/24 - Beat
NICE
Sec Filings
- 5/7/24 - Form 6-K
- 5/1/24 - Form SC
- 4/8/24 - Form 6-K
- NICE's page on the SEC website