NICE Launches Next Generation of Enlighten Copilot, Delivering AI-Driven Augmentation to The Entire CX Workforce
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
NICE’s latest CX AI innovation drives personalized employee augmentation for agents, supervisors, and CX leaders HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced the next generation of Enlighten Copilot designed specifically for supervisors and CX decision-makers powered by purpose-built AI. This innovative solution addresses the critical market demand for AI-powered augmentation for the increasingly complex operational and analytical work of CX leaders. AI use in the workplace jumped to over 40% in 2023, according to research from Metrigy. Organizations using AI to improve customer interactions reported a 30% reduction in interaction handle time, a 36% increase in sales, and a 29% reduction in agent attrition. NICE Enlighten Copilot is the leading CX-specific AI copilot delivering real-time analysis of organizations’ CX data, enabling employees and leaders to take action directly and drive next-gen CX.NICE Enlighten Copilot encompasses many key use cases for CX
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News
- NICE Ltd. (NASDAQ: NICE) is now covered by analysts at Rosenblatt Securities. They set a "buy" rating and a $285.00 price target on the stock.MarketBeat
- NICE Actimize Positioned as a Leading Luminary in Financial Crime Technology in Celent’s 2024 Watchlist Screening ReportBusiness Wire
- NICE Actimize Wins 2024 FinTech Breakthrough Award for "Best AML Solution" Highlighting AI-Focused Offerings [Yahoo! Finance]Yahoo! Finance
- NICE Actimize Wins 2024 FinTech Breakthrough Award for “Best AML Solution” Highlighting AI-Focused OfferingsBusiness Wire
- NICE Actimize Announces New Integrated Fraud Management Platform Delivering Pervasive AI Across Fraud Prevention [Yahoo! Finance]Yahoo! Finance
NICE
Earnings
- 2/22/24 - Beat
NICE
Sec Filings
- 4/8/24 - Form 6-K
- 3/27/24 - Form 20-F
- 3/25/24 - Form 144
- NICE's page on the SEC website