NICE Unveils Enlighten XM, A Next Generation AI Contextual Memory Powering Customer Interactions
NICE Ltd - American Depositary Shares each representing one Ordinary Share (NICE)
Last nice ltd - american depositary shares each representing one ordinary share earnings: 2/13 05:35 am
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Source: Business Wire
Breakthrough CX AI solution leveraging unique LLM deep data memory to drive hyper-personalized journeys HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today unveiled NICE Enlighten XM (Experience Memory), the latest advancement to NICE’s CX AI solution, Enlighten, that leverages large language models’ (LLMs) deep data memory to hyper-personalize customer journeys. NICE Enlighten XM ushers in a new era of CX by introducing fully contextualized journey management. NICE Enlighten XM provides brands with an unprecedented ability to understand, remember, and dynamically adapt to each customer's unique needs and preferences. These capabilities are made possible by LLMs enriched with the industry's most extensive set of CX-specific AI models from NICE Enlighten and equipped with a holistic customer data memory.NICE Enlighten XM enables NICE CXone customers to deliver seamless, context-rich interactions that effortlessly resume where previous interactions concluded, given its advanced
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News
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview Report [Yahoo! Finance]Yahoo! Finance
- NICE Named the Conversational Intelligence Market Leader in 2024 Opus Research Intelliview ReportBusiness Wire
- NICE Provides Dial-in Details for its First Quarter 2024 Results TeleconferenceBusiness Wire
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape Report [Yahoo! Finance]Yahoo! Finance
- NICE Actimize Recognized as Category Leader in the Chartis 2024 CLM Solutions for Corporate and Investment Banking Vendor Landscape ReportBusiness Wire
NICE
Earnings
- 2/22/24 - Beat
NICE
Sec Filings
- 5/7/24 - Form 6-K
- 5/1/24 - Form SC
- 4/8/24 - Form 6-K
- NICE's page on the SEC website