ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences [Yahoo! Finance]
ServiceNow, Inc. (NOW)
Last servicenow, inc. earnings: 4/29 04:10 pm
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Source: Yahoo! Finance
LAS VEGAS, May 07, 2024 BUSINESS WIRE Knowledge 2024 – Today, at ServiceNow's annual customer and partner event, Knowledge 2024 ServiceNow (NYSE: NOW), the AI platform for business transformation, and Genesys ®, a global leader in AI-powered experience orchestration, announced a strategic partnership to elevate customer and employee experiences. The two companies plan to integrate the Genesys Cloud™ platform with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for organizations worldwide called Unified Experience from Genesys and ServiceNow. By combining industry leading AI, automation, and digital capabilities from both companies, Unified Experience from Genesys and ServiceNow brings together the best of each platform to unify customer service teams through a single desktop, centralize routing across departments and channels, and optimize workforce engagement for more personalized customer experiences and simplified employee experiences. "M
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NOW
Earnings
- 4/24/24 - Beat
NOW
Sec Filings
- 5/17/24 - Form 4
- 5/17/24 - Form 4
- 5/15/24 - Form 144
- NOW's page on the SEC website