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Stock impact report

National Research Says Pairing NPS With HCAHPS Can Boost Patient Experience—and Reimbursement [Yahoo! Finance]

National Research Corporation (NRC) 
Last national research corporation earnings: 8/6 05:00 pm Check Earnings Report
Company Research Source: Yahoo! Finance
increase revenue, since HCAHPS drives about 25% of the CMS Value-Based Purchasing score and can affect up to ±2% of Medicare inpatient payments. NPS and HCAHPS often move together when viewed as longer-term trends (for example, rolling 12-month views), so apparent short-term disconnects are usually noise rather than contradiction and should not cause analysis paralysis. Real-time feedback improves service recovery and captures younger or otherwise underrepresented respondents that HCAHPS misses (HCAHPS responses skew older), enabling targeted actions—like focusing on nursing communication and care coordination—and practical steps such as rapid closing-the-loop, sampling above CMS minimums, and supportive leadership rounding. Interested in National Research Corporation? Here are five stocks we like better. National Research (NASDAQ:NRC) leaders Sarah Fryda and Jason Messerli told webcast attendees that hospitals can use Net Promoter Score (NPS) and other real-time patient feedb Show less Read more
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