Capability Center Services Market Set to Surpass USD 403.22 Billion by 2032 as Global Enterprises Accelerate Digital, Cloud, AI & GBS Transformation | According to DataM Intelligence
NTT DATA CORP UNSP/ADR (NTDTY)
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Source: PR Newswire
AUSTIN, Texas and TOKYO, Nov. 20, 2025 /PRNewswire/ -- According to DataM Intelligence, the Capability Center Services Market Size was USD 172.34 billion in 2024 and is forecast to reach USD 403.22 billion by 2032, expanding at a strong CAGR of 11.21% between 2025 and 2032. The market is experiencing an unprecedented surge driven by rapid enterprise digitalization, AI-native business transformation, demand for cost optimization, and the transition toward global capability centers (GCCs), hybrid centers, and advanced shared-services models. Over the last decade, capability centers-also known as GCCs, GBS centers, COEs (Centers of Excellence), and offshore innovation hubs-have evolved from low-cost delivery units to strategic value-creation engines. Today, GCCs drive cloud modernization, cybersecurity, automation, AI engineering, advanced analytics, product development, R&D, customer opera
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