Klarna's New AI Tool Does The Work Of 700 Customer Service Reps [Forbes]
Paychex, Inc. (PAYX)
Last paychex, inc. earnings: 3/25 08:15 am
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Source: Forbes
Benett/Dave Benett/Getty Images for Klarna) If you're not familiar with Klarna then you should be. The Swedish-based company offers a popular financing option called “buy now pay later” which allows consumers to purchase products from merchants on lay-a-way. BNPL has exploded in popularity over the past few years and Klarna has been one of the leaders in this nascent industry. But this is not a story about BNPL. It's a story about AI. Klarna has recently disclosed how it's using AI to increase its profits. Paying attention? If you're running a business you should be. Klarna is certainly not a small business. The company says it has more than 150 million active consumers that buy products using its financing services from over half a million merchants. Its site processes more than two million transactions a day. The company also employs more than 5,000 people. When ChatGPT launched back in 2022, the company's executives realized early on that AI models like it could provide a s
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PAYX
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- 4/2/24 - Beat
PAYX
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- 4/18/24 - Form 3
- 4/17/24 - Form 4
- 4/16/24 - Form 8-K
- PAYX's page on the SEC website