PSEG Long Island Honored for Implementing a Customer-Centric Modern Rate Initiative
Public Service Enterprise Group Incorporated (PEG)
Last public service enterprise group incorporated earnings: 2/26 07:30 am
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Source: Business Wire
CS Week recognizes leading utility for innovative Time-of-Use program that lowered customer bills and delivered load shift in Long Island, New York FORT WORTH, Texas--(BUSINESS WIRE)--PSEG Long Island, which provides electricity to 1.2 million customers in the state of New York, today received the CS Week Expanding Excellence Award for Innovation in Digital Engagement. The award recognizes PSEG Long Island for its highly successful rate modernization effort, which saw the utility lower customer bills by an average of 10 percent and shift 4-5 percent of electricity load out of the peak. By taking a research-driven approach and employing a range of personalized marketing initiatives, PSEG Long Island enrolled more than 14,000 customers in Time-of-Use (TOU) rates, more than double the original target. The success of the program led their governing authority, the Long Island Power Authority (LIPA), to move forward with a full-scale TOU rollout to all 1.2 million PSEG Long Island custom
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- 4/30/24 - Miss
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