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-0.000929800092979989 -0.00267317526731757 -0.00395165039516508 -0.0020920502092051 0.00162715016271502 0.00871687587168759 0.003486750348675 0.000232450023244956
Stock impact report

E-commerce retailers plan hefty investments in agentic commerce, study finds [Yahoo! Finance]

Pegasystems Inc. (PEGA) 
Last pegasystems inc. earnings: 4/29 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: pega.com/about/investors
Company Research Source: Yahoo! Finance
Dive Brief: The lion's share of e-commerce retailers have invested in agentic commerce in some form, most often to boost revenue growth and customer experience, according to a LogicBroker survey of over 600 enterprise e-commerce leaders released Thursday. Nearly 96% have invested in AI capabilities. Notably, the top applications are customer-facing, including Al-powered product discovery, Al chatbots, and personalized recommendations. Nearly half — 47% — plan to invest $1 million or more into agentic commerce in the next 12 months. Dive Insight: The days of businesses only deploying AI solutions on the backend and always keeping a human in the loop are over. Most retailers are comfortable bringing AI solutions directly to the customer. “Keeping humans in the loop with AI is still sound advice, but the application has shifted,” Julie Geller, principal research director at Info-Tech Research Group, said in an email. “The question isn't about whether to keep humans involved; Show less Read more
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