Privacy breach at Australian airline Qantas gives access to other customers' details [CNBC]
QANTAS AIR LTD S/ADR NEW (QABSY)
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qantas.com/travel/airlines/investors/global/en
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Source: CNBC
The national carrier said that there was no indication this was a cyber security incident, and that its current investigation suggests that the data breach was caused by a technology issue related to recent system changes. Qantas shares dipped 1.2% in Wednesday trade. Over two periods on Wednesday morning, some users of the Qantas app were shown the details of other members of the airline's frequent flyer program, including their name, upcoming flight details, loyalty points balance and status. The breach did not give visibility over the financial information of other passengers. Customers were not able to transfer or use other people's airline points, and there were no reports of customers boarding flights using incorrect details, Qantas said. During the incident, Qantas advised customers to log out and then back in to their frequent flyer app account. “We sincerely apologise to all customers impacted and continue to monitor the Qantas app closely,” the airline said in a s
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