Starbucks says it will gradually start opening a 'significant' number of U.S. stores next month [MarketWatch]
Starbucks Corporation (SBUX)
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Source: MarketWatch
Starbucks Corp. Chief Executive Kevin Johnson said in a letter to U.S. workers published on the company website that it will begin to gradually open a "significant" number of stores throughout May. Stores have been operating with drive-thru service. The company is using its experience in China as a template, and Johnson said in an accompanying video that he has been in touch with governors and other officials about changes to store service on a local basis. In China, 95% of Starbucks locations are open. The type of service offered will vary between mobile orders, drive-thru, pickup, and the company will start to offer to-go service at some locations. "More than 60% of our store formats in the U.S. include a drive-thru, and approximately 80% of all customer orders were placed 'on-the-go' even prior to COVID-19," the letter said. The company has tested different formats at more than 300 stores over recent weeks. In a separate letter, Rossann Williams, president of U.S. company-operated
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