Shaw tells CRTC that door-to-door sales are the primary source of telecom complaints [Toronto Globe and Mail (Ontario, Canada)]
Shaw Communications Inc. (SJR)
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Source: Toronto Globe and Mail
GATINEAU, Que. The Canadian Press Published October 26, 2018 Updated October 26, 2018 For Subscribers Comments Shaw Communications Inc. says its federal regulator can best protect Canadians from problem sales practices by banning telecom companies from using outside contractors to do their door-to-door sales. A delegation from the Calgary-based television, internet and wireless services company told a regulatory hearing on Friday that evidence doesn’t show that misleading or aggressive sales practices are an industry-wide problem. They acknowledged there are some issues and improvements to address but said most of the complaints on the public record are predominantly about a “small number” of the industry’s largest players. Story continues below advertisement Similar comments have been made by other delegations to a week of government-ordered public
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