Volato Releases World-Class Net Promoter Score as Commitment to Continuous Improvement
Volato Group, Inc. Class A (SOAR)
Company Research
Source: Business Wire
Volato’s annual NPS score of 88 and feedback informs customer-designed solutions for the company ATLANTA--(BUSINESS WIRE)--Volato Group, Inc. (NYSE American: SOAR) (“Volato”), a leading private aviation company and the largest HondaJet operator in the United States, today announced a top tier Net Promoter Score (NPS) of 88, based on the average scores of 2023. The high score reflects the company's dedication to customer-designed service, transparency, and the critical role of NPS in constantly refining every aspect of the business."Volato's NPS score reflects our commitment to delivering exceptional customer experiences on every flight and fostering greater transparency across the industry," said Brandon McIntosh, Volato's Vice President of Client Experience. “Our skilled pilots and seasoned concierge team play a vital role in delivering these experiences. Their professionalism and positive approach significantly enhance customer satisfaction. Our NPS score is encouraging as a gene
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