SurveyMonkey Simplifies Customer Experience with Launch of the GetFeedback Platform
SVMK INC COMMON (SVMK)
Last svmk inc common earnings: 2/13 04:02 pm
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Source: GlobeNewswire
SAN MATEO, Calif., Oct. 13, 2020 (GLOBE NEWSWIRE) -- SurveyMonkey (Nasdaq: SVMK), a leader in agile software solutions for customer experience, market research, and survey feedback, today launched its new customer experience (CX) solution, the GetFeedback platform. Announced at SurveyMonkey’s inaugural customer experience event, the CX Impact Summit, the multi-channel offering is an easy-to-deploy, cost-efficient CX solution that helps organizations set up their CX program within days—not months—to quickly understand and act on customer insights. This agile approach to customer experience allows organizations to deliver meaningful experiences that increase customer satisfaction and loyalty. With the GetFeedback platform, companies will spend less time configuring complicated CX technology and more time focusing on what matters most: nurturing customer relationships. Compared to service-heavy CX offerings, the GetFeedback platform fills a market gap by helping enterprise customers d
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