7-Eleven bets a Japanese makeover can fix its U.S. stores [MSNBC.com]
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Source: MSNBC.com
7-Eleven may have pioneered the convenience store concept in the U.S., but its lackluster reputation in the country is forcing a major transformation across its more than 12,000 stores there.Nearly 70% of 7-Eleven parent company Seven & i's total revenue comes from North America, and"The U.S. side remains a huge question mark," said Lorraine Tan, director of equity research for Asia at Morningstar. "Revenue-wise, it's a huge contributor. But profit-wise it's not. "In its full fiscal year 2024, Seven & i's net income in North America dropped about 17%, and it closed 444 underperforming stores. Same-store sales and year-over-yeartraffic"They were just very focused on expansion", said Neil Saunders, managing director at data analytics company Global Data's retail and consumer division. "What doesn't always happen is that you don't evolve the store concept and format in a way that's suited to changing consumer needs. And I think 7-Eleven fell into that trap."Seven & i changed up its leade
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