The Humble Phone Call Has Made a Comeback [The New York Times]
AT&T Inc. (T)
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Source: The New York Times
Alyssa MacKenzie, 32, rarely used her smartphone to make phone calls, apart from the occasional conversation for her work as a disability rights advocate.But when the lockdown forthe coronavirusA couple of hours later, she said, they were still talking.“We started with the recipe, then talked about my younger brother, then my work, then her day, and next thing I knew, the soup was done,” Ms. MacKenzie said. “I needed to hear the familiarity of her voice.”Phone calls have made a comeback in the pandemic. While the nation’s biggest telecommunications providers prepared for ahuge shiftmore internet useVerizon said it was now handling an average of 800 million wireless calls a day during the week, more than double the number made on Mother’s Day, historically one of the busiest call days of the year. Verizon added that the length of voice calls was up 33 percent from an average day before the outbreak. AT&T said that the number of cellular calls had risen 35 percent and that Wi-Fi-based c
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