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Stock impact report

RESEARCH: Data Crisis Impeding Customer Experience (CX) at Leading Global Organizations

Teradata Corporation (TDC) 
Last teradata corporation earnings: 2/6 04:05 pm Check Earnings Report
Company Research Source: Business Wire
New global study commissioned by Teradata and Celebrus finds that the COVID-19 pandemic highlighted the inadequate data analytics tools for creating superior customer experiences SAN DIEGO--(BUSINESS WIRE)--A new global study, “Invest In Customer Insights To Drive Business Growth,” commissioned by Teradata (NYSE: TDC) and Celebrus and conducted by Forrester Consulting, finds that while organizations have ramped up investments in creating high-impact, personalized digital experiences to better win, serve and retain customers, they are struggling to make CX a competitive differentiator for their businesses. This problem is exacerbated by the ongoing challenge to collect, curate, analyze and distribute insights to improve in-the-moment decisioning, making it difficult for them to truly understand their customers and keep up with rapidly changing expectations that have been accelerated by the COVID-19 pandemic.CX as a DifferentiatorCX leaders are focused on crafting real-time, high-imp Show less Read more
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