Volvo Cars taps TDCX to enhance customer experience for Europe
TDCX Inc. (TDCX)
Company Research
Source: PR Newswire
BUCHAREST, Romania, March 21, 2024 /PRNewswire/ -- TDCX an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, announced that it had partnered with Volvo Cars in going the extra mile for its customers in several markets in Europe. TDCX provides customer care services in more than seven languages across multiple channels including phone, email and social media. Through the collaboration, customers are served in their native language and enjoy faster response times as well as a seamless experience across their preferred channels. TDCX is also supporting pre-sales activities, completing the full customer journey.Mr. Niclas Medin, Head of Outsourcing Volvo Cars, said, "Beyond making cars that serve our customers' lifestyles and are sustainable and safe, we are committed to helping them enjoy the experience of owning a Volvo. Ensuring that we provide great CX is a key part in achieving that goal. In today's fast-moving world, the experi
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TDCX
News
- TDCX Files Annual Report on Form 20-F for Year Ended December 31, 2023 [Yahoo! Finance]Yahoo! Finance
- TDCX Files Annual Report on Form 20-F for Year Ended December 31, 2023Business Wire
- How CX Demands Are Reshaping CIO Priorities For 2024 And Beyond [Forbes]Forbes
- I visited the ExploreAI summit in Singapore. Here's how AI is helping businesses solve real-world problems. [Business Insider]Business Insider
- TDCX’s full year 2023 revenue down 0.9%, or up 3.0% in constant currency terms¹Business Wire
TDCX
Earnings
- 3/6/24 - Beat
TDCX
Sec Filings
- 4/29/24 - Form 20-F
- 4/19/24 - Form SC
- 4/5/24 - Form SC
- TDCX's page on the SEC website