TELUS International Survey For National Customer Appreciation Day Reveals Consumer Sentiment About the State of Customer Experience [Yahoo! Finance]
TELUS International (Cda) Inc. Subordinate Voting Shares (TIXT)
Company Research
Source: Yahoo! Finance
VANCOUVER, British Columbia, April 18, 2024 BUSINESS WIRE )--Imagine a world where customers literally didn't have to lift a finger to engage with their favorite brands. Many consumers already use basic voice commands with their phones or home assistants, but voice tech in the age of GenAI is poised to revolutionize customer experiences (CX). By replacing texting and click-based navigation with voice-activated apps that feature the ease and fluidity of natural conversation, brands have the opportunity to provide consumers with low-effort and more personalized interactions while simultaneously driving efficiencies within their CX operations. Recent insights from a TELUS International (NYSE and TSX: TIXT) survey, conducted for National Customer Appreciation Day on April 18, highlighted the importance of this opportunity for brands. When asked if they would rather have a more personalized customer experience or one that took less time, 62% of survey respondents chose personalization.
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TIXT
News
- 80,000 TELUS volunteers around the globe get ready for annual TELUS Days of Giving [Yahoo! Finance]Yahoo! Finance
- TELUS International (Cda) Inc. (NYSE: TIXT) had its price target lowered by analysts at BMO Capital Markets from $10.50 to $9.50. They now have a "market perform" rating on the stock.MarketBeat
- TELUS International (Cda) Inc. (NYSE: TIXT) had its price target lowered by analysts at Scotiabank from $15.00 to $13.00. They now have a "sector outperform" rating on the stock.MarketBeat
- TELUS International (Cda) Inc. (NYSE: TIXT) had its price target lowered by analysts at Barclays PLC from $12.00 to $9.00. They now have an "equal weight" rating on the stock.MarketBeat
- TELUS International (Cda) Inc. (NYSE: TIXT) had its price target lowered by analysts at Citigroup Inc. from $10.00 to $8.50. They now have a "neutral" rating on the stock.MarketBeat
TIXT
Earnings
- 2/9/24 - Beat
TIXT
Sec Filings
- 4/15/24 - Form 6-K
- 2/27/24 - Form 6-K
- 2/16/24 - Form SC
- TIXT's page on the SEC website