Tesco trials AI assistant to help customers with meal planning [Yahoo! Finance Canada]
TESCO PLC S/ADR (TSCDY)
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Source: Yahoo! Finance Canada
Around 280,000 Tesco employees are to be offered early access to the assistant, which is linked to information gathered through purchases made through the grocer's Clubcard information and will help with building shopping baskets. Colleagues will test the assistant over the coming weeks and give feedback, and have been asked for suggestions for a name for it, before it is eventually launched to all customers later this year. The assistant would initially help customers with meal planning by providing a “natural, two-way dialogue to offer inspiration in the form of personalised recipe ideas”, taking dietary preferences into account. Customers will be able to search for meals based around cost or type of cuisine, or both, and create a dish by listing items they already have at home that they would like to use up. Tesco said the assistant's use of Clubcard information would mean it would be able to advise customers on what they may already have in their cupboard or fridge. The
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