What Tesla’s ‘Delivery Logistics Hell’ Is Like for Model 3 Buyers [The New York Times]
Tesla, Inc. (TSLA)
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Source: The New York Times
Image Jim Fyfe in his empty garage in Jacksonville, Fla. Twice, he said, he went to pick up a Tesla Model 3 he was told was ready, but both times he came home without one. Credit Credit Charlotte Kesl for The New York Times By Neal E. Boudette Nov. 15, 2018 Elon Musk has described Tesla’s troubles in getting cars to customers as “ delivery logistics hell .” Jim Fyfe knows what Mr. Musk was talking about. A 44-year-old technology specialist at a bank in Jacksonville, Fla., Mr. Fyfe paid a $2,500 deposit in June to order a black Performance version of the Model 3 priced at $70,000. He was given a delivery date in early September, but when he went to collect the car, he was told that it was still in California, Mr. Fyfe recalled. Two weeks later, with no update, Mr. Fyfe called the delivery center and was given bad news: His Model 3 had been involved in an accident in transit. Days later, Mr. Fyfe asked for his money back, but quickly received an em
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