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Stock impact report

TTEC and Bright Software unveil AI-enhanced learning solution to elevate contact center associate performance [Yahoo! Finance]

TTEC Holdings, Inc. (TTEC) 
Last ttec holdings, inc. earnings: 3/4 05:10 pm Check Earnings Report
US:NASDAQ Investor Relations: investor.teletech.com
Company Research Source: Yahoo! Finance
DENVER and BETHESDA, Md. April 23, 2024 /PRNewswire/ -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) and AI technology and services innovator and Bright Software, Inc., a global leader in immersive learning and simulation technology, today announced a strategic alliance to dramatically improve contact center associate performance and engagement. The alliance will combine TTEC's global Learning & Development (L&D) managed services capabilities with Bright's award-winning AI-powered, immersive Learning Experience Platform (LXP) capabilities. TTEC, a pioneer in the AI-enhanced learning space, and Bright, a leader in AI-powered learning, have developed a joint solution to accelerate associate speed to proficiency, improve performance, and increase engagement and retention. The blended service and technology solution combines TTEC's proprietary learning methodology, RealSkill, with Bright's proven AI-enhanced delivery platform. The solution creates exper Show less Read more
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