As AI Collides with Legacy Contact Center Technology, TTEC Digital’s Latest Software Release Is Rewriting the Enterprise AI Playbook
TTEC Holdings, Inc. (TTEC)
Last ttec holdings, inc. earnings: 3/4 05:10 pm
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Source: GlobeNewswire
AUSTIN, Texas, April 02, 2026 (GLOBE NEWSWIRE) -- TTEC today announced AI Gateway, a new software solution by TTEC Digital designed to connect modern AI capabilities with legacy contact center infrastructure through a single integration. TTEC, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), introduced the solution to solve the biggest challenge in enterprise customer service today: adopting AI to improve the customer experience at a lower cost without disrupting vital operations. “Our clients know AI will transform both their customer experience and their bottom line, but they have serious concerns about overhauling mission-critical systems they’ve spent decades building and customizing,” said Alfredo Rizzo, Chief Technology Officer, TTEC. “We designed AI Gateway to enable our clients to deploy, test, and scale AI within the contact center ecosystem they already operate without
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TTEC
News
- TTEC Expands Cairo Operations with Major Hiring Initiative to Support Global Growth [Yahoo! Finance]Yahoo! Finance
- TTEC Holdings Announces Leadership Transition for TTEC Digital [Yahoo! Finance]Yahoo! Finance
- TTEC Holdings Announces Leadership Transition for TTEC DigitalGlobeNewswire
- TTEC Debuts Fin-TTEC: A Specialized Practice Built to Power the Next Era of Fintech Growth [Yahoo! Finance]Yahoo! Finance
- TTEC Debuts Fin-TTEC: A Specialized Practice Built to Power the Next Era of Fintech GrowthGlobeNewswire
TTEC
Earnings
- 2/26/26 - Beat
TTEC
Sec Filings
- 3/30/26 - Form PRE
- 3/23/26 - Form 8-K
- 3/9/26 - Form 4
- TTEC's page on the SEC website