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Stock impact report

TTEC Builds Momentum Across Latin America as Leading Retail Banks Turn to the Region for Customer Experience Excellence

TTEC Holdings, Inc. (TTEC) 
Last ttec holdings, inc. earnings: 3/4 05:10 pm Check Earnings Report
US:NASDAQ Investor Relations: investor.teletech.com
Company Research Source: GlobeNewswire
AUSTIN, Texas, Nov. 20, 2025 (GLOBE NEWSWIRE) -- TTEC Holdings, Inc. (NASDAQ: TTEC), a leading global CX (customer experience) technology and services innovator, continues to expand its footprint and impact across Latin America’s banking and financial services sector, achieving compelling results for some of the world’s most respected retail financial institutions. TTEC has been operating in Latin America and strengthening customer relationships for more than a decade, with seven delivery centers located across Mexico, Colombia, and Brazil. For one major global money transfer service, TTEC’s bilingual team in Colombia retrained and restructured customer support operations, achieving a 17% rise in customer experience scores, a 98% empathy score, and a 15% drop in average handle time. Efficiency gains enabled the company to scale back from 180 full-time equivalents (FTEs) to a more cost-effective 125 FTEs for the support it needed. The success became a benchmark for how process inno Show less Read more
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