Startek® launches Generative AI Platform to empower agents and enhance customer experience [Yahoo! Finance]
TTEC Holdings, Inc. (TTEC)
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Source: Yahoo! Finance
DENVER May 21, 2024 /PRNewswire/ -- Startek ® , a global customer experience (CX) solutions provider, today announced the launch of Startek ® Generative AI , a comprehensive suite of Generative AI solutions designed to expedite and enhance business processes, ensuring greater efficiency and effectiveness. Startek ® Generative AI goes beyond simple automation. It empowers businesses with a strategic approach that enhances agent productivity , streamlines operations and personalizes the customer journey. Startek Generative AI utilizes generative AI tools to swiftly identify and address customer needs across various touchpoints. By optimizing HR, training, and operational functions, agents can prioritize responses with enhanced empathy and speed, thus elevating the overall customer experience. From transforming agent training to automating tasks and analyzing sentiment for personalization, Startek Generative AI empowers organizations to enhance every aspect of their CX journey. "The
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TTEC
News
- TTEC Recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024 [Yahoo! Finance]Yahoo! Finance
- TTEC Recognized as a Major Contender and Star Performer in Everest Group's Trust and Safety Services PEAK Matrix® Assessment 2024PR Newswire
- TTEC Holdings, Inc. (NASDAQ:TTEC) Q1 2024 Earnings Call Transcript [Yahoo! Finance]Yahoo! Finance
- TTEC Holdings, Inc. (NASDAQ: TTEC) had its price target lowered by analysts at Canaccord Genuity Group Inc. from $13.00 to $8.00. They now have a "hold" rating on the stock.MarketBeat
- TTEC Holdings, Inc. (NASDAQ: TTEC) had its price target lowered by analysts at Craig Hallum from $18.00 to $13.00. They now have a "buy" rating on the stock.MarketBeat
TTEC
Earnings
- 5/8/24 - Beat
TTEC
Sec Filings
- 6/7/24 - Form 8-K
- 6/5/24 - Form S-8
- 5/31/24 - Form 4
- TTEC's page on the SEC website