TELUS Digital: Research Shows Enterprises Are Leaving Significant Revenue on the Table by Underutilizing CX Partnerships for Sales and Customer Acquisition [TheStreet.com]
Telus Corporation Ordinary Shares (TU)
Last telus corporation ordinary shares earnings: 2/13 06:45 am
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Source: TheStreet.com
VANCOUVER, BC April 8, 2026 /CNW/ - TELUS Digital , the global technology division of TELUS Corporation (TSX: T) (NYSE: TU) specializing in digital customer experiences (CX) and future-focused digital transformations, today released a new sponsored IDC InfoBrief: From Efficiency to Excellence: Driving Enterprise Value through CX Partnerships The findings indicate a missed opportunity: enterprises are using CX partners primarily for support and cost optimization, but rarely expanding partnerships to include revenue growth and customer acquisition strategies. IDC surveyed enterprise buyers and decision-makers on the following question: Which are the main customer care/contact center functions you currently outsource or would most likely outsource to a third-party provider? The findings show: Outbound B2B and B2C sales were the least outsourced functions, ranking below inbound B2C sales, which underscores a significant opportunity gap: while enterprises confidently outsource analyti
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News
- TELUS Digital: Research Shows Enterprises Are Leaving Significant Revenue on the Table by Underutilizing CX Partnerships for Sales and Customer AcquisitionPR Newswire
- TELUS (NYSE:TU) (TSE:T) was downgraded by TD Securities from "buy" to "hold".MarketBeat
- TELUS (NYSE:TU) (TSE:T) had its "hold (c-)" rating reaffirmed by <a style="font-weight:bold" href="https://weissratings.com/">Weiss Ratings</a>.MarketBeat
- TELUS unveils the world's first smart home AI assistant with Generative UI, unifying the entire connected home [Yahoo! Finance]Yahoo! Finance
- TELUS Teams Up With Xanadu on Hybrid Quantum Computing Platform [Yahoo! Finance Canada]Yahoo! Finance Canada
TU
Earnings
- 2/12/26 - Beat
TU
Sec Filings
- 4/2/26 - Form 6-K
- 4/2/26 - Form 6-K
- 3/9/26 - Form 6-K
- TU's page on the SEC website