Passengers can sort United Airlines flights for planes that accommodate their wheelchair [USA TODAY]
United Airlines Holdings, Inc. (UAL)
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Source: USA TODAY
The updates, which the airline previously announced , include the ability to find flights that are the best equipped to handle their mobility equipment by inputting the dimensions of their wheelchair in a filter on the booking page both on the airline's app and website. The flight results will then prioritize the itineraries with planes that are best able to carry the mobility device. “The more we know about a customer's device, the more likely their experience will be a good one – from booking and check-in to the flight itself,” Linda Jojo, Executive Vice President and Chief Customer Officer for United, said in a statement. “These new tools and policies also set our employees up for success, especially those working on the ramp or at the gate.” Jojo told USA TODAY that customers with disabilities will also be able to apply for partial refunds if the flights that are best able to accommodate their equipment are not the cheapest option on the route. “Often, there are certain typ
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UAL
Earnings
- 4/16/24 - Beat
UAL
Sec Filings
- 4/23/24 - Form DEFR14A
- 4/23/24 - Form 8-K
- 4/23/24 - Form 8-A12B/A
- UAL's page on the SEC website