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-0.000640820249919884 -0.000640820249919884 0.000320410124959999 0 -0.00256328099967954 -0.000320410124959885 -0.00480615187439919 -0.00512656199935918
Stock impact report

Workforce Management for the Enterprise in the Digital Era - Empowering Employees through Self-Service and Gamification [Yahoo! Finance]

Verint Systems Inc. (VRNT) 
Last verint systems inc. earnings: 3/31 04:05 pm Check Earnings Report
US:NASDAQ Investor Relations: verint.com/investor-relations/index.html
Company Research Source: Yahoo! Finance
Artificial intelligence (AI), automation, and the need for new capabilities to address asynchronous and digital interactions are driving a welcome transformation of these solutions. The enhancements are valuable because they improve contact center performance, lay the groundwork for a new generation of workforce management (WFM) solutions born in the cloud with AI at their core, and focus on employee empowerment to reduce agent attrition. Contact center digitalization, AI, the cloud, and adoption outside of contact centers drive the reinvention and growth of the WFM market The pace of innovation in the WFM market, driven by AI and automation, is rapid and picking up momentum as this IT sector's size and opportunity grow. AI is key to modifying and enhancing WFM solutions to enable them to properly address the needs of advanced contact centers and other operating environments that handle voice and digital synchronous and asynchronous interactions. AI-based forecasting algorithms Show less Read more
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