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0.00012014898474114 -0.000600744923705361 -0.000961191877928611 -0.00036044695422325 -0.00156193680163397 -0.00300372461852697 -0.00384476751171444 -0.00507509311546313
Stock impact report

Verizon Intelligent Call Back Capabilities Powered by Mindful by Medallia Now Available on CALNET

Verizon Communications Inc. (VZ) 
Last verizon communications inc. earnings: 4/24 07:30 am Check Earnings Report
US:NYSE Investor Relations: verizon.com/about/investors
Company Research Source: GlobeNewswire
SACRAMENTO, Calif., March 27, 2024 (GLOBE NEWSWIRE) -- Verizon announced today that state agencies in California can now procure Mindful by Medallia, a customer-led callback scheduling and virtual queue solution, through Verizon’s suite of contact center services, now listed as Voice Call Back (VCB) services in the CALNET DNCS (CALNET NextGen) contract vehicle under Category 27. Verizon partners with Mindful by Medallia to offer these callback options to alleviate customers waiting on hold, free up infrastructure, and increase customer satisfaction. “At Verizon Business, our mission is to deliver cutting edge technologies and innovations, helping to empower our public sector partners to better serve their stakeholders and constituents,” said Jay LaValley, senior director for Verizon Public Sector’s west region. “Nobody likes to wait on hold, especially when they’re in need of a critical service.” “By eliminating unnecessary hold time and repeat calls, even the most complex governm Show less Read more
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