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Stock impact report

Yellow.ai debuts industry's first Orchestrator LLM, delivering contextual, human-like customer conversations without training [Yahoo! Finance]

Waste Connections, Inc. Common Shares (WCN) 
Last waste connections, inc. common shares earnings: 2/12 04:10 pm Check Earnings Report
US:NYSE Investor Relations: wasteconnections.investorroom.com
Company Research Source: Yahoo! Finance
seamless context switching across channels, boosting customer satisfaction by 60% It understands the customer intent and triggers the appropriate tool without manual training, thus cutting down on operational costs by 60% SAN MATEO, Calif. May 7, 2024 /CNW/ -- Yellow.ai , a global leader in generative AI-powered customer service automation, today launched Orchestrator LLM , an industry-first agent model that determines the most suitable next step while engaging in personalized, contextually aware conversations. By retaining context, the generative AI agent model enables faster and accurate issue resolutions, resulting in more than 60% increase in customer satisfaction. Traditional chatbots often suffer from a lack of contextual awareness and memory of past interactions, which can lead to disjointed conversations and customer dissatisfaction. These limitations stem from their restricted ability to handle queries beyond programmed responses, due to insufficient training on intents Show less Read more
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