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Stock impact report

102 Million Caregivers Find Banks Fail to Deliver [Yahoo! Finance]

Wells Fargo & Company (WFC) 
Last wells fargo & company earnings: 4/14 07:46 am Check Earnings Report
US:NYSE Investor Relations: wellsfargo.com/about/investor-relations
Company Research Source: Yahoo! Finance
SAN FRANCISCO, December 11, 2025 BUSINESS WIRE )--True Link's 2025 study of financial caregivers , released today, found striking insights for banks and credit unions: 102 million Americans over 25 (45%) help manage the finances of a loved one. 28% help an aging parent or adult with a disability , while 24% help a child or teen (with 7% counted in both categories). Customers substantially reward a positive experience. 70% would consolidate deposits at a bank that provides strong caregiver support, they say. Their standards are high, though. For banks that were neutral, unhelpful, or very unhelpful, 97% of customers said they would look elsewhere for new products, while only 3% planned to add new products in the next 12 months. Among banks that were very helpful, 53% planned to add new products in the next 12 months. Only being "very helpful" produced a 17x loyalty increase Banks did a poor job with kids and teens (a +6 promoter score) and a very poor job with aging parents an Show less Read more
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