Sam’s Club’s New Concierge Shopping Service For Seniors Sets A High Bar For Retail Innovation [Forbes]
Walmart Inc. (WMT)
Last walmart inc. earnings: 2/18 06:00 am
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Source: Forbes
This Thursday, Feb. 22, 2018 photo shows the Sam's Club logo on a Sam's Club in Pittsburgh. (AP... [+]Photo/Gene J. Puskar)ASSOCIATED PRESSA few weeks ago, Sam’s Club,America’s most innovative retailer not named AmazonAMZNnew concierge serviceto all 600 of its stores, whereby seniors and at risk club members can shop at Sam’s Club without ever having to leave their cars.Here’s a quick video articulation and written description of how Sam’s Club’s new “Shop from Your Car” service works:Today In:American Reopens—Sort Of: A State-By-State Guide To What’s BackAccording to Sam’s Club, nearly 80,000 orders have already been processed via this new service (that’s in just nine Tuesdays and Thursdays since it debuted), and the average time to complete the whole process, from membership card scan to payment, is roughly 16 minutes.Oh, and one other fun and not so incidental fact, it took Sam’s Club just six days to bring the whole concept from idea stage to market.Just six days!I spoke with Edd
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