Narvar Report Finds Two-Thirds Of Shoppers Feel Stressed After Making A Purchase [Forbes]
Warby Parker Inc. (WRBY)
Company Research
Source: Forbes
Frustration over making returns, porch piracy and the worsening economy are cutting into retail sales as 40% of consumers in 2025 abandoned their carts, according to a survey from Narvar, a top platform for intelligent personalization. The company powers more than 1,500 brands including LVMH, Sephora, Levi's and Warby Parker. Rising theft, delivery failures and inconsistent communication have turned the returns experience into one of the biggest sources of friction for retailers struggling to protect margins and loyalty, Navar said in its new 2025 State of Post-Purchase report. “There are clear signals that consumers are looking for certainty,” said Anisa Kumar, CEO of Narvar, in an interview. “Retailers that treat post-purchase as a strategic extension of their brand, not just a logistics function, will be best positioned to build and sustain loyalty in a market where expectations continue to rise. “In a volatile economy marked by rising costs and cautious consumers, shopper tr
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News
- Jimmy Fairly Loves New York [Forbes]Forbes
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- Warby Parker (NYSE:WRBY) had its "hold (c-)" rating reaffirmed by analysts at <a style="font-weight:bold" href="https://weissratings.com/">Weiss Ratings</a>.MarketBeat
- Why You Can Trust CNET [CNET News]CNET News
- Here's how to stretch your FSA/HSA dollars further on Black Friday to save on glasses, fitness trackers, skincare, and more [Business Insider]Business Insider
WRBY
Earnings
- 11/6/25 - Beat
WRBY
Sec Filings
- 12/5/25 - Form SCHEDULE
- 12/4/25 - Form 4
- 12/4/25 - Form 4
- WRBY's page on the SEC website