Why Fighting Shadow AI Is The Wrong Move For Healthcare CIOs [Forbes]
WOLTERS KLUWER S/ADR (WTKWY)
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Source: Forbes
Systems adopted without approval were seen as threats to security, stability, and governance. Now we are seeing the same pattern repeat itself with AI. Shadow AI is across healthcare organizations, and many healthcare CIOs are responding the same way they did before: with concern, restrictions, and policy reminders. That reaction is understandable, but it is no longer effective. Shadow AI is not a trend. It is a signal. Healthcare CIOs and executive teams should stop treating it solely as a risk and start treating it as grassroots innovation that reveals where the organization needs to move faster. The reality is simple. If the organization does not provide the tools people need, they will find them on their own. What the data is telling us The Wolters Kluwer Health survey makes the situation hard to ignore. Shadow AI is widespread and accelerating across healthcare organizations. More than half of frontline healthcare staff reported using free or generic AI tools for work. Ne
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