Yext Launches New Customer Success Program
Yext, Inc. (YEXT)
Last yext, inc. earnings: 3/3 04:15 pm
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Source: Business Wire
Yext expands service and support portfolio to accelerate customer results NEW YORK--(BUSINESS WIRE)--Yext (NYSE: YEXT), the leading digital presence platform for multi-location brands, today announced the launch of its new customer success program. Yext Customer Success reimagines the traditional approaches of services and support, which are typically focused on reacting to customer inquiries and problem-solving on request. With the new program, Yext customers are able to accelerate business results by combining the power of the platform, the most business location data in the industry, and the expertise to turn that data into actionable insights.In conventional service and support models, customer assistance is primarily reactive to customer inquiries. Yext Customer Success introduces a paradigm shift with a model that focuses on proactively identifying issues before they become problems and finding opportunities to accelerate business outcomes. The Yext team of digital marketing
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