Hagens Berman: Twelve Agents and Loan Officers Confirm “Deceptive” Zillow Home Loan Practices in Expanded Lawsuit Alleging Brokerage Conspiracy
Zillow Group, Inc. - Class C Capital Stock (Z)
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Source: Business Wire
One dozen current and former agents and loan officers divulge insider information, revealing a scheme by Zillow to make unlawful commissions and loan profits in amended class action SEATTLE--(BUSINESS WIRE)--One dozen current and former loan officers and real estate agents divulged inside information about Zillow Inc.’s allegedly “deceptive” practices and policies in an amended lawsuit accusing Zillow of conspiring with real estate brokerage firms, according to Hagens Berman attorneys representing homebuyers.The Nov. 19, 2025 filing reveals new, deeper details into Zillow’s alleged steering practices, as well as internal information including Zillow’s incentivizing of agents to “burn and churn” through clients, to cherry-pick borrowers to intentionally conceal loan officers’ inexperience, and to use an internal tool, “Follow-Up Boss,” to eavesdrop on client communications and to censor agents from recommending competing loan providers.The lawsuit also details claims related to Zill
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