CRM's Best Alternatives To Buy Today [Seeking Alpha]
Zendesk, Inc. (ZEN)
Last zendesk, inc. earnings: 4/30 04:16 pm
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US:NYSE Investor Relations:
investor.zendesk.com/ir-home/default.aspx
Company Research
Source: Seeking Alpha
Thesis Founded in 1999, Salesforce ( CRM ) was one of the pioneers of SaaS (Software as a Service) or cloud delivery model for business software application. It is so revolutionary due to three key reasons: It was founded during the time when many people were still new to internet and cautious to put their sensitive business data online. It has fully disrupted the existing on-premise software market through its “no software” campaign. It rode the wave of internet growth and removed the need for expensive enterprise on-premise servers being deployed at the client sites. Salesforce even refused to follow a hybrid delivery model, the traditional approach that Microsoft has been using as of today. It has become a role model for new cloud software startups serving various verticals and sizes. As the ticker may have pointed out, Salesforce is the epitome of CRM (Customer Relationship Management) market. Further, it has quickly transformed itself into a full en
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