PCI Pal Advances AI-Driven Customer Engagement with Secure Payment Experiences for Zoom Virtual Agent
Zoom Video Communications, Inc. - Class A (ZM)
Last zoom video communications, inc. - class a earnings: 3/4 04:20 pm
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Source: Business Wire
Embedded secure payments designed to enable seamless AI-powered interactions without increasing compliance scope CHARLOTTE, N.C.--(BUSINESS WIRE)--PCI Pal® (LON: PCIP), a global provider of secure payment and customer interaction solutions, today announced an expansion of its strategic relationship with Zoom Communications, Inc. (NASDAQ: ZM), with an agreement to accelerate support for Zoom Virtual Agent (ZVA). The planned integration will embed PCI Pal’s secure payment technology directly into Zoom’s advanced virtual agent, enabling seamless, secure customer interactions within AI-driven workflows.Zoom Virtual Agent introduces expanded AI capabilities designed to resolve customer issues end to end, seamlessly hand off to human agents when needed, and help enterprises shift from transactional service interactions to more connected customer relationships. With 43% of consumers reporting that chatbots fail to resolve their issues, ZVA aims to close that gap by orchestrating multi-ste
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News
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- Zoom expands enterprise agentic AI platform to orchestrate workflows across collaboration and customer experienceGlobeNewswire
ZM
Earnings
- 2/25/26 - Beat
ZM
Sec Filings
- 3/11/26 - Form 4
- 3/10/26 - Form 144
- 3/6/26 - Form 4
- ZM's page on the SEC website