Instacart to pay $60 million in refunds after feds allege it deceived customers [CBS News]
Maplebear Inc. (CART)
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Source: CBS News
The agency alleged in a lawsuit that Instacart charged hidden fees and refused to issue refunds, raising the cost of groceries for consumers and harming shoppers. "Instacart misled consumers by advertising free delivery services — and then charging consumers to have groceries delivered — and failing to disclose to consumers that signed up for a free trial that they would be automatically enrolled into its subscription program," Christopher Mufarrige, director of the FTC's Bureau of Consumer Protection, said in a statement. The FTC said Instacart's promise of free delivery to shoppers placing an order through the platform for the first time amounted to false advertising because the offer required that they pay a "service fee" to receive their groceries. Instacart also failed to stand behind its "100% satisfaction guarantee" because it implied that it offered full refunds for dissatisfied customers, which the company failed to provide, regulators allege. Instead, customers whose
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CART
News
- Instacart agrees to $60 million settlement with FTC [CBS News]CBS News
- Does FTC Scrutiny Of Instacart's AI Pricing And Disclosures Change The Bull Case For Maplebear (CART)? [Yahoo! Finance]Yahoo! Finance
- Presidential plaques, affordability crisis, archives of Black beauty: Catch up on the day's stories [CNN]CNN
- Instacart to pay $60M to settle FTC claims it deceived consumers [TechCrunch]TechCrunch
- Instacart settles with FTC over deceptive practices but faces separate investigation into prices [Yahoo! Finance Canada]Yahoo! Finance Canada
CART
Earnings
- 11/11/25 - Beat
CART
Sec Filings
- 12/15/25 - Form 144
- 11/25/25 - Form 8-K
- 11/25/25 - Form 4
- CART's page on the SEC website