U.S. Department of Transportation Expands Use of Salesforce, Adds AI Agents to Modernize National Transportation and Safety Systems
Salesforce.com Inc (CRM)
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Source: Business Wire
The U.S. Department of Transportation is unifying operations on Salesforce and leveraging Agentforce to better deliver on its mission of creating the safest, most efficient, and sophisticated transportation system in the world SAN FRANCISCO & WASHINGTON--(BUSINESS WIRE)--Salesforce, the world’s #1 AI CRM, today announced an expanded agencywide transformation initiative with the U.S. Department of Transportation (USDOT). Salesforce is already modernizing core functions across USDOT, helping enhance citizen safety through real-time, interstate data sharing and will simplify the management of billions in federal grants. USDOT will also deploy Agentforce — Salesforce’s AI agent platform — to help create a more efficient and responsive transportation system by handling routine tasks, offering citizens around-the-clock support, and generating immediate alerts with proposed optimal mitigation strategies for traffic and infrastructure incidents.USDOT is critical to a thriving U.S. economy,
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