Experian Health's 2026 State of Patient Access Survey Reveals Patient Experience Is Improving, but Big Challenges Remain for Healthcare Providers [Yahoo! Finance]
EXPERIAN PLC S/ADR (EXPGY)
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Source: Yahoo! Finance
Survey findings show financial friction and staffing issues remain significant barriers COSTA MESA, Calif., March 24, 2026 BUSINESS WIRE )--Experian Health today released its annual 2026 State of Patient Access Survey , revealing that while operational efficiencies and digital tools are driving measurable improvement, persistent staffing shortages and growing financial strain continue to impede patient access and overall experience. Nearly half of providers (46%) believe patient access is better than last year (up from 36% in 2025), while only 18 percent of patients believe it's better (up from 16% in 2025). Access to care challenges Authorizations, insurance verification and the cost of care are the top roadblocks to patient access: 36% of patients have had difficulty with authorizations for a procedure 28% of patients experienced care delays due to insurance verification issues 73% of providers say patients at least occasionally delay or forfeit care if they can not get
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