The CX Technology Revolution: What To Expect In 2021 [Forbes]
Gartner, Inc. (IT)
Last gartner, inc. earnings: 2/4 06:00 am
Check Earnings Report
US:NYSE Investor Relations:
investor.gartner.com/investor-relations
Company Research
Source: Forbes
CTO and Founder atCallMiner. Responsible for strategic direction across business development, research and artificial intelligence.gettyIf 2020 was anything, it was unpredictable.With all of the changes that took place this year, it's only natural that the state of customer experience (CX) has also changed. Between quarantines, shifts to remote work, the rise in consumer vulnerability and more, the business-to-consumer relationship was forced to evolve. Because of this, I anticipate and predict a new CX standard to emerge in 2021 — one that has powerful, enterprise-wide benefits. Here are the three key trends I anticipate will rock the CX landscape in the coming year.The Rise Of The Analytics-Led Employee ExperienceHistorically, organizations have focused on and invested in CX tech. While that's still critical, we often forget to consider theemployee experience (EX)happy employees are more productiveWork-from-homeI believe 2021 will be a year driven by an analytics-led EX, and the ben
Show less
Read more
Impact Snapshot
Event Time:
IT
Last Price
Price Change
Price Change%
Volume Shares
Max Up
Max Down
%
Volume Ratio
Performance Comparison
Updated
|
Event Day
Stock performance from the time of news release until the following 4pm ET market close
|
Last price at news event
|
Since Event
Multi-day stock performance from the time of the news release
|
|---|---|---|
|
EVENT DAY
Stock performance from the time of news release until the following 4pm ET market close
|
LAST
PRICE AT NEWS EVENT |
SINCE EVENT
Multi-day stock performance from the time of the news release
|
| Last Price | ||
| VWAP | ||
|
High:
|
Max Up |
High:
|
|
Low:
|
Max Down |
Low:
|
|
%
|
Post news range |
%
|
|
|
Price change |
|
|
|
Price Change Percentage |
|
|
|
S&P 500 (SPX) |
|
|
%
|
Volume ratio |
%
|
| Volume | ||
| Ticks | ||
|
|
Avg transaction size |
|
Don't Miss Out On The Next BIG Stock Move
Event day
Event Day Chart will not be displayed beyond 90-day period of the event
Performance since event
Time And Velocity Analysis
Be the first to know
Opt in for alerts from News Quantifed
Sign Up Today
Opt-in for
IT alerts
Learn More With NQ
Reading the Impact Report
Help Me Understand This Data
Help Me Understand This Data
How NQ Works
What is news-based trading?
And why is it so successful?
And why is it so successful?
Movers & Shakers
The biggest gainers and losers and WHY it moved
IT alerts
High impacting Gartner, Inc. news events
Weekly update
A roundup of the hottest topics
IT
News
- Kinaxis Positioned Highest on Ability to Execute in the Gartner® Magic Quadrant™ for Supply Chain Planning Solutions [Yahoo! Finance]Yahoo! Finance
- Gartner (IT) to Report Q1 Earnings: What's in the Offing? [Yahoo! Finance]Yahoo! Finance
- CRA International (CRAI) Reports Next Week: Wall Street Expects Earnings Growth [Yahoo! Finance]Yahoo! Finance
- As Copper Demand Surges, Urban Mining May Save The Day [Forbes]Forbes
- SalesHood Recognized As a Representative Vendor in the 2024 Gartner® Market Guide for Digital Sales Rooms Report [Yahoo! Finance]Yahoo! Finance
IT
Earnings
- 2/6/24 - Beat
IT
Sec Filings
- 4/16/24 - Form ARS
- 4/16/24 - Form DEFA14A
- 4/16/24 - Form DEF
- IT's page on the SEC website