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Stock impact report

Gartner Marketing Survey Finds 50% of Consumers Prefer Brands That Avoid Using GenAI in Consumer-Facing Content [Yahoo! Finance]

Gartner, Inc. (IT) 
Last gartner, inc. earnings: 2/4 06:00 am Check Earnings Report
US:NYSE Investor Relations: investor.gartner.com/investor-relations
Company Research Source: Yahoo! Finance
STAMFORD, Conn., March 16, 2026 BUSINESS WIRE )--Half of U.S. consumers (50%) say they would prefer to give their business to brands that do not use GenAI, according to a survey by Gartner, Inc., a business and technology insights company. In this survey, "brands that use GenAI" refers to brands incorporating GenAI in consumer-facing messages, advertising and content. The finding suggests that growing consumer use of GenAI does not automatically translate into comfort with AI-powered brand experiences. A Gartner survey of 1,539 U.S. consumers conducted in October 2025 revealed that consumer skepticism is also intensifying more broadly, creating a high-risk environment for synthetic or unsubstantiated brand claims. Sixty-one percent (61%) of consumers say they frequently question whether the information they use to make everyday decisions is reliable, and 68% frequently wonder whether the content and information they see is real. "Marketers should treat GenAI as a trust decision Show less Read more
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