JetBlue told a grieving customer to clear his cookies after a $230 price hike—then deleted the evidence [Fortune]
JetBlue Airways Corporation (JBLU)
Last jetblue airways corporation earnings: 1/23 07:00 am
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Source: Fortune
Recommended Video Apparently, so does JetBlue. In a since deleted tweet, the company told a customer who tagged the company over a $230 increase in just one day to clear their “cache and cookies.” “I love flying @JetBlue but a $230 increase on a ticket after one day is crazy,” wrote the user on X . “I'm just trying to make it to a funeral.” In response, the company told the user, who goes by Nugg, to “try clearing your cache and cookies or booking with an incognito window. We're sorry for your loss.” The user's post got a little over 100,000 views before JetBlue deleted it, but of the two comments, one is missing (the deleted JetBlue response) and the other was, conveniently, a screenshot of JetBlue's response by another user who told Nugg “this post will be removed soon. Take a screenshot of it if you think you'll need it.” In a statement to Fortune, the company said it does not determine fares via personal browsing information. “The reply from our JetBlue crewmember o
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News
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- Lawmakers question if JetBlue is using personal data to set ticket prices [Yahoo! Finance]Yahoo! Finance
- Customer Satisfaction With Travel Industries Turns a Corner as Airlines Climb to Near All-Time High, ACSI Data Show [Yahoo! Finance]Yahoo! Finance
- Customer Satisfaction With Travel Industries Turns a Corner as Airlines Climb to Near All-Time High, ACSI Data Show [Yahoo! Finance Canada]Yahoo! Finance Canada
JBLU
Earnings
- 1/27/26 - Miss
JBLU
Sec Filings
- 4/17/26 - Form 8-K
- 4/14/26 - Form 4
- 4/14/26 - Form 4
- JBLU's page on the SEC website