Agentic AI is accelerating the evolution of ServiceNow services models [Yahoo! Finance]
ServiceNow, Inc. (NOW)
Last servicenow, inc. earnings: 4/29 04:10 pm
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Source: Yahoo! Finance
NEW YORK Dec. 11, 2025 /PRNewswire/ -- Traditional ServiceNow service delivery models are being reexamined as enterprises look to unlock more of the platform's AI-driven potential, according to a new report by HFS Research in partnership with NewRocket. The study reveals that more than two-thirds of ServiceNow implementations stall after the first wave of use cases—not due to the ServiceNow AI platform, which continues to advance rapidly with AI, but because many services delivery models have not yet fully adapted to an AI-first operating model. As enterprises adopt agentic AI, the consulting and delivery playbook is being rewritten. The report, based on interviews with executives leading ServiceNow transformations, warns that providers that modernize their delivery approach to align with ServiceNow's AI-driven capabilities will be best positioned to help enterprises achieve faster value. Key findings include: Two-thirds of ServiceNow programs stall after the first wave of use
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News
- ServiceNow Agrees To Buy Veza To Govern AI Agent Permissions At Scale [Forbes]Forbes
- ServiceNow (NOW): Reassessing Valuation After Recent Share Price Rebound and Long-Term Gains [Yahoo! Finance]Yahoo! Finance
- Built To Last? Understanding The Foundation Supporting The Growth Of AI [Seeking Alpha]Seeking Alpha
- ServiceNow (NOW) Deepens Its Long-Term Commitment to Canada with CA$110 Million Investment; Analysts Remain Bullish [Yahoo! Finance]Yahoo! Finance
- 3E and ServiceNow Announce Partnership to Provide Chemical Management Solution [Yahoo! Finance]Yahoo! Finance
NOW
Earnings
- 10/29/25 - Beat
NOW
Sec Filings
- 12/9/25 - Form 4
- 12/5/25 - Form 8-K
- 12/5/25 - Form 144
- NOW's page on the SEC website